The Internet has made it much easier for people seeking all manner of services to choose the best ones. The information online is especially helpful when choosing a drug rehab for yourself or someone you love. Many residents of these facilities take the time to review them afterward, leaving a path of reviews that point out excellent and also poor quality rehabs. While some reviews are well-written and others aren’t, they’re aggregated together to give you an overall score for the rehab. How do you compare these rehab reviews to choose the best one?
The first step is to understand that reviews are just one way to choose a rehab center. They may not make or break your choice, but they can give you a favorable or unfavorable overall impression of a particular rehab. Here are a few things to remember as you compare rehab reviews.
Look at the Number of Reviews
Many people make the mistake of just looking at the star rating of a review. They often forget the all-important second number in the equation: the number of people who have reviewed a rehab. For example, you may find a rehab ranked a 5 star rehab, but it’s based solely on the review of one person. Likewise, you may find an only 3 star rehab that has thousands of ratings. Which one would you choose? Well, sometimes numbers really do matter. The more people who have used the rehab, the greater the likelihood that it is well liked in the community. Thousands of people have used it, and it’s likely that many more thousands who didn’t review the rehab also liked it. And some of those people who didn’t review it also liked it, perhaps pushing its star number down.
While it’s good to look at the number of reviews, it shouldn’t be your only method of choosing a rehab based on reviews. You’ll find that other things should also come to mind as you read through what people have to say about a prospective rehab.
Red flags are those things that would warn you away from a particular rehab. If there are a lot of negative reviews, and these reviews sound very specific and convincing, then you might want to pay attention to it. People usually hop online to complain only when rehab does something that they truly deem negative. They don’t just hop on to complain about the food. So make sure you read through the negative reviews very carefully to find out exactly what the problem is.
Other red flags might include seeing a rehab with only a couple of very positive, gushing reviews. Look for balance in those reviews! Also, look at how specific the reviews are. Does it seem like a real patient talking, or does it sound like a member of the company talking about how great the rehab is, with very little detail and only positive language? Once again, balance is key. Even a positive review might contain a shred of negative impression. No rehab is perfect. What you’re looking for are genuine reviews from real previous patients.
A Final Comparison
While you’re reviewing potential rehabs, mark down the ones that impress you the most favorably, and then go back and weigh those rehabs against each other. It could be that you’re looking for a Christian rehab, but the most positively reviewed rehabs don’t offer services that are focused on Christianity. In that case, you’d want to pinpoint only Christian rehab reviews to compare against each other. Write down your top 3-5 rehabs and narrow down from there, crossing each one off your list.
By the time you’re done comparing rehabs via reviews, you’ll feel like you have a solid understanding of the rehabs. Hopefully, you’ve learned a lot of the basics about the rehab and its philosophy of recovery. If so, now it’s time to start calling your top two choices. You’ll probably be able to choose one or the other based on your phone interview, as you’ll get a sense as to which one is easier to communicate with and get information from. They both might be great rehabs, but maybe one is just a better fit for your personality or the personality of the person you’re seeking help for.
If you’d like to learn more about how our center helps people just like you call now at 800-737-0933. We can give you more information about our online reviews or simply answer your questions about our recovery program.