Terms of Use

Last Updated: July 7, 2026 · Effective Date: July 7, 2026

1. Acceptance of Terms

These Terms of Use (“Terms”) are a legal agreement between you and Genesis House powered by United Recovery Project (“Genesis House,” “we,” “us,” or “our”). They govern your access to and use of the website located at genesishouse.net, including all subdomains (collectively, the “Site”).

By visiting or using the Site — including by browsing content, submitting a contact form, or requesting information — you agree to be bound by these Terms. If you do not agree, please do not use the Site.

These Terms apply alongside our Privacy Policy and our Notice of Privacy Practices, each of which is incorporated here by reference.

2. Eligibility

The Site is intended for users who are 18 years of age or older.

By using the Site, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are accessing the Site on behalf of another person — such as a family member or caregiver — you represent that you have the authority to accept these Terms on their behalf.

We do not knowingly collect personal information from anyone under the age of 13. If you believe we have inadvertently received information from a child under 13, please contact us immediately at the address in Section 14 and we will delete it.

3. License and Permitted Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes only.

What you may do

• Browse, read, and download content for your own informational use.
• Share links to publicly available pages on the Site.
• Print individual pages for personal reference.

What you may not do

• Copy, reproduce, republish, upload, post, transmit, or distribute any Site content for commercial purposes without our prior written consent.
• Modify or create derivative works based on the Site or its content.
• Use any automated tool (spider, scraper, bot, or crawler) to access, index, or copy the Site.
• Use the Site in any way that violates applicable law, infringes the rights of others, or could harm individuals seeking treatment.
• Attempt to gain unauthorized access to any part of the Site, our systems, or our networks.
• Remove, alter, or obscure any copyright, trademark, or proprietary notice on the Site.

Any use of the Site not expressly permitted by these Terms is prohibited and may violate our intellectual property rights or other rights.

4. Intellectual Property

The Site and all of its content — including text, graphics, photographs, logos, icons, audio clips, video, and software — are owned by Genesis House powered by United Recovery Project or its licensors and are protected by United States copyright, trademark, and other applicable intellectual property laws.

The “Genesis House™” name, logo, and any other marks displayed on the Site are trademarks or service marks of Genesis House powered by United Recovery Project. You may not use these marks without our prior written permission.

Nothing in these Terms transfers ownership of any intellectual property to you.

5. User Submissions

If you submit information to us through a contact form, inquiry form, or any other interactive feature on the Site (“Submission”), the following applies.

You represent that:

• All information you provide is accurate and complete to the best of your knowledge.
• You have the right to submit the information and grant us the rights described here.
• Your Submission does not violate any applicable law or the rights of any third party.

What we do with your Submission:

We use information you submit to respond to your inquiry, provide information about our services, and for purposes described in our Privacy Policy. We do not sell your personal information. Medical and health information you share is treated in accordance with our Notice of Privacy Practices, which governs how we handle protected health information.

What you do not control:

You acknowledge that any feedback, suggestions, or ideas you voluntarily submit to us (outside of clinical care interactions) may be used by us without restriction or compensation, except where prohibited by law.

6. Medical Disclaimer

Please read this section carefully.

The Site is informational only

The content on this Site — including articles, blog posts, descriptions of services, testimonials, and any other material — is provided for general informational and educational purposes only. It is not medical advice.

The content on this Site does not:

• Constitute professional medical advice, diagnosis, or treatment.
• Replace consultation with a qualified physician, mental-health provider, licensed counselor, or other healthcare professional.
• Create a provider-patient relationship between you and Genesis House or any of its staff.

Always seek the advice of your physician or other qualified healthcare provider with any questions you may have about a medical condition, a mental-health concern, a substance use disorder, or any treatment plan. Never disregard professional medical advice or delay seeking it because of something you read on this Site.

Individual results vary

Recovery is a deeply personal journey. Any descriptions of outcomes, success stories, or program results on this Site reflect individual experiences and are not a guarantee that you or your loved one will achieve the same result.

Emergency situations — act immediately

IF YOU OR SOMEONE ELSE IS EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

If you or someone you know is in a mental-health crisis or thinking about suicide, call or text 988 to reach the Suicide & Crisis Lifeline (available 24 hours a day, 7 days a week). You may also chat at 988lifeline.org.

Do not use this website — or any online form — to report an emergency. Contacting us through the Site is not a substitute for emergency services.

7. Communications

Responding to your inquiry

When you contact us through the Site — by submitting a contact form, a callback request, or any other inquiry — you agree that we may contact you by phone or email to respond to your inquiry and provide information about our services.

This consent covers follow-up communication reasonably related to the inquiry you submitted. It does not authorize us to send you unsolicited promotional messages unrelated to your request.

Your opt-out right

You may opt out of further communications from us at any time by:

• Replying to any email we send you with the word “Unsubscribe,” or
• Calling us at (888) 699-9395 and asking to be removed from our contact list.

We will honor your opt-out request promptly.

SMS / Text-Message Communications

If you provide your mobile phone number and opt in to text messages from us, we may in the future send you SMS communications related to your inquiry, appointment reminders, or information about our services. This section is forward-looking; no text-message program is currently active.

If and when you consent to receive text messages from us, you will acknowledge:

• Consent is not a condition of service. You are not required to consent to receive SMS messages in order to receive care or to use this Site.
• Message and data rates may apply depending on your mobile carrier plan.
• To opt out, if you later receive text messages from us you may reply STOP to opt out. After opting out, you will receive one final confirmation message and no further texts.
• For help, reply HELP to any text message we send.
• Message frequency may vary depending on your inquiry and program enrollment.

8. Third-Party Links

The Site may contain links to websites or resources operated by third parties, including accrediting organizations, government agencies, support resources, and referral programs. These links are provided for your convenience only.

We do not control third-party sites and are not responsible for their content, accuracy, privacy practices, or availability. A link from our Site does not mean we endorse or have verified the linked site or its operator.

When you leave our Site and visit a third-party site, you are subject to that site’s own terms and privacy practices. We encourage you to review them before providing any personal information.

9. Disclaimer of Warranties

THE SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT OR ANY SITE-RELATED SERVICE, IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY OF INFORMATION, QUIET ENJOYMENT, AND TITLE/NON-INFRINGEMENT.

Without limiting the above, we do not warrant that:

• The Site will be uninterrupted, error-free, or free of viruses or other harmful components.
• The information on the Site is accurate, complete, current, or suitable for your particular situation.
• Any defects in the Site will be corrected.

The Internet is not 100% secure and we cannot guarantee the security of information transmitted through the Internet. You transmit information to us at your own risk.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GENESIS HOUSE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE EXCEED ONE HUNDRED U.S. DOLLARS (US $100).

Nothing in these Terms limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law.

Some jurisdictions do not allow the limitation of certain damages, so some of the above limitations may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless Genesis House and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:

• Your use of the Site or any services described on it.
• Your violation of these Terms.
• Your violation of any applicable law or regulation.
• Any content or information you submit through the Site.
• Your infringement of any third-party right, including intellectual-property or privacy rights.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

12. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles.

Any dispute arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Palm Beach County, Florida. You consent to personal jurisdiction in those courts and waive any objection to venue or inconvenient forum.

13. Modifications to These Terms

We reserve the right to update or modify these Terms at any time. When we do, we will revise the “Last Updated” date at the top of this page.

If we make material changes, we will provide notice by posting the updated Terms on this page with a new effective date. We may also notify you through other means, such as a notice on the Site’s homepage.

Your continued use of the Site after any changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Site.

We encourage you to review these Terms periodically.

14. Contact Us

If you have questions about these Terms, wish to opt out of communications, or need to send a legal notice, please contact us:

Genesis House powered by United Recovery Project Attn: Michael Avellino, Chief Marketing Officer 4865 40th Way S Lake Worth, FL 33461 United States

Phone: (888) 699-9395 Email: [email protected]

For questions related to how we handle your health information, please also refer to our Notice of Privacy Practices.

Revision History